Shipping policy
📦 Shipping Policy
Thank you for shopping with us!
Below is our standard shipping policy to ensure you know exactly what to expect when placing an order.
Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been processed and shipped.
Shipping Time
Estimated delivery times vary by location:
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United States: 5–12 business days
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Canada: 7–15 business days
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United Kingdom & Europe: 7–15 business days
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Australia & New Zealand: 7–15 business days
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Rest of the World: 10–20 business days
Shipping times may be delayed due to high demand, customs, or postal service issues outside our control.
Shipping Costs
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Shipping costs are calculated at checkout based on your location and selected shipping method.
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From time to time, we may offer free shipping promotions.
Tracking Your Order
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Once your order has shipped, you will receive a tracking number via email.
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Tracking information may take 24–72 hours to update.
Incorrect Addresses
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Please ensure your shipping address is accurate when placing your order.
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We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
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If your order appears lost or significantly delayed, please contact us and we will assist in locating the shipment.
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We are not responsible for delays caused by the carrier, weather, or customs.
Customs & Import Fees
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International customers are responsible for any customs fees, duties, or taxes imposed by their country.
Contact Us
If you have any questions regarding shipping or your order, please reach out to us at thestarchangelstores@gmail.com